This Strategic Technology Trends will help and empower digital business and innovation through coming years.
Today I Will focus on one of the most exciting and powerful trends, Hyperautomation.
According with Gartner. Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, and automate as many business and IT processes as possible. Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, including Artificial intelligence (AI), Machine Learning, Event-driven software architecture, Robotic process automation (RPA), Business process management (BPM) and intelligent business process management suites (iBPMS), Integration platform as a service (iPaaS), Low-code/no-code tools, Packaged software, Other types of decision, process and task automation tools.
Hyperautomation is one of the most important trends. Not only has the adoption of automation grown, but at the same time the tools and technologies that prepare us for a new era have evolved.
- What is hyperautomation
Hyperautomation as mentioned before is “the combination of multiple machine learning, packaged software, and automation tools to get work done” and “deals with the application of advanced technologies including artificial intelligence and machine learning to automate more and more processes,” Gartner defines.
Hyperautomation refers to the sophistication of automation steps. This means that the processes to discover, analyze, design, automate, measure, monitor and reevaluate are much more advanced. Which means that hyperautomation is an expansion of automation.
The concept primarily refers to the combination of automation and artificial intelligence technologies that augment the capabilities of humans, allowing them to complete processes faster, more efficiently, and with fewer errors.
But also, hyperautomation does not only refer to the implementation of tools to manage tasks. It also requires human-to-human collaboration since humans are vital decision makers and can use technology to interpret data and apply logic.
- How hyperautomation works?
Hyperautomation is not just software technology. As such, it involves companies adopting tools that can be configured to work with each other. The ease with which software can communicate with each other is known as interoperability and is now more critical than ever.
Right now, companies not only need unique software solutions that are easy to use and scalable, but they also need to consider how adding a tool will work with their existing methods of operation. In that order, companies should select tools that are “plug and play” solutions that can pull data from different sources and can use APIs to communicate with their existing software.
- What you can do with hyperautomation.
Leaders are wondering what this trend can do for their business, let alone what can be achieved by equipping themselves with all this technology. In a nutshell, what is the return on investment?
The main goal of automation is to augment human capabilities, not replace them. In that sense, hyperautomation should not be seen as a threat to the individual employee. On the contrary, it brings a series of advantages that benefit both businesses and employees. Manjunath Bhat, director of research at Gartner, clarifies: “robots are not here to take our jobs, they are here to give us a promotion.”
Therefore, hyperautomation must be seen as a potential opportunity and as an inevitable change. Specialists estimate that new technologies must be adopted by businesses as quickly as possible. Companies that have already started to automate tasks probably already know what the advantages are; And for businesses that haven’t yet discovered the benefits of automation, it might be helpful to think of automation like an electric mixer for beating eggs, it saves a lot of labor and delivers better results faster.
Continuing with this example in terms of hyper-automation, you can take the same electric whisk but with a smart timer that will prevent the whisk from continuing to beat eggs when they are perfectly fluffy. That’s the thinking behind hyperautomation
By Juan David Ángel
Business Development Director